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Get in Touch

We're here to answer your questions about our services and help you determine the best approach for your safety needs.

Contact Information

Office Address

127 Collins Street
Melbourne VIC 3000
Australia

Business Hours

Monday to Friday: 8:30 AM - 5:00 PM AEST
Saturday: 9:00 AM - 1:00 PM AEST
Sunday: Closed

Response Time

We typically respond to all inquiries within 24 hours during business days. For urgent safety concerns, please contact your local emergency services.

Service Areas

We currently provide services throughout major metropolitan areas in Australia including Melbourne, Sydney, Brisbane, Perth, and Adelaide. Regional service availability varies by location. Contact us to confirm whether we service your area.

What to expect when you contact us

When you reach out, we'll discuss your specific situation and help you understand which services might be most relevant. There's no obligation to proceed, and we won't pressure you into services you don't need.

If you decide to move forward, we'll schedule an initial assessment at a time that suits your schedule. Our assessors arrive on time, respect your home, and take as much time as needed to thoroughly understand your circumstances.

Questions we can help with